Cancellation
Cancelling a class:
To cancel a class which you have reserved you should log in and cancel the class online at least 6 hours before the specific class starts.
If the cancellation is done more than 6 hours before the class starts (Early Cancel):
- students with a monthly subscription can re-use this credit for another class in the same week
- students with a class package can re-use their credit for another class before the package expires
If the cancellation is done less than 6 hours before the class starts (Late Cancel):
- the credit is lost and cannot be re-used anymore for other classes
Canceling a monthly subscription:
Do you want to cancel your subscription? You can do so via the Eversport app or by sending us an email. before the end of the month. Afterwards the 1 month notice is in effect and your subscription stop at the end of the last month. For example, if you cancel in on 20th of May, then you still pay for June and as of July 1st the subscription has ended. You can still train until the end of June.